Support agent explains eligibility criteria
Caller requests rental assistance info
Caller asks about eviction prevention
Support agent shares a kind word
Support agent provides policy clarification
Caller inquires about voucher programs
Support agent handles high call volume
Support agent shares funding program info
Support agent stumbles over explanation
Support agent coordinates with agency
Support agent finds quick resolution
Support agent provides waitlist update
FREE SPACE
Support agent shares success story
Caller asks about housing application status
Support agent resolves call efficiently
Support agent offers crisis intervention
Support agent provides resource website
Support agent creates custom solution
Caller asks about housing for homeless
Support agent refers to community partner
Caller asks for emergency shelter details
Caller inquires about housing waitlist priority
Caller seeks family housing options
Caller asks to clarify policy details