Support agent juggles multiple questions
Support agent handles repeat caller
Caller seeks info on housing subsidies
Caller inquires about transitional housing
Caller inquires about fair housing rights
Caller shares housing struggle story
Caller inquires about affordable housing
Support agent suggests alternative solution
Support agent escalates to supervisor
Support agent provides waitlist update
Support agent provides step-by-step guidance
Caller inquires about veteran housing
FREE SPACE
Caller inquires about housing waitlist priority
Support agent notes caller’s urgency
Caller asks about housing repair programs
Support agent provides resource website
Support agent confirms next steps
Caller asks about low-income housing
Support agent resolves complex issue
Support agent verifies caller information
Support agent shares funding program info
Support agent shares a kind word
Support agent stays calm under pressure
Caller asks about move-in cost support