Ontario resource desk

Homeless Hub, Learning Hub, Canada Without Poverty, A Way Home, the Observatory, tribunals, statutes, and the 47 service managers. Listings are compiled from public sources and change — call before you send someone across town.

Organizations and official sources

Homeless Hub

Canadian Observatory on Homelessness

The national research library on homelessness. Housing First, prevention, Indigenous homelessness, encampments, and program evidence.

Homelessness Learning Hub

COH / partners

Training for workers: Housing First, harm reduction, trauma-informed practice, coordinated access.

Canadian Observatory on Homelessness

York University

The observatory behind the Hub: definitions, counts, and systems change.

A Way Home Canada

Youth homelessness

Youth homelessness prevention and Housing First for youth. 16- and 17-year-olds belong in a home, not a maze.

Canada Without Poverty

CWP / CSP

Poverty as a human rights violation. Useful for income, dignity, and the right to housing.

Canadian Human Rights Commission — right to housing

CHRC

The right to adequate housing under international and Canadian law.

Federal Housing Advocate

Office of the Federal Housing Advocate

Systemic reviews and submissions on the right to housing in Canada.

Ontario Human Rights Commission

OHRC

Policy on housing, disability, rental discrimination, and competing rights. Not your individual case.

Steps to Justice

CLEO

Public legal information and Guided Pathways for housing, human rights, and income assistance.

Tribunals Ontario — LTB

LTB

Forms, fees, portal, and rules. Confirm current process changes before you file.

Tribunals Ontario — HRTO

HRTO

Human Rights Tribunal of Ontario applications, responses, and practice directions.

Residential Tenancies Act, 2006

e-Laws

The statute the LTB applies. Read the version in force on the day you file.

Human Rights Code

e-Laws

Including s. 2 (housing) and s. 47 (primacy).

Housing Services Act, 2011

e-Laws

Social housing, RGI, service managers, SPP.

AODA

e-Laws

Accessibility for Ontarians with Disabilities Act.

211 Ontario

211

Phone 211. Shelter, food, mental health, and municipal intake.

CanLII — LTB and HRTO decisions

CanLII

Search Landlord and Tenant Board and HRTO decisions. Also court reviews.

LTB Interpretation Guidelines

LTB

How the Board reads own-use, arrears, maintenance, and more.

Tenant Duty Counsel

ACTO

Same-day help for tenants at LTB hearings.

Ontario Standard Form of Lease

MMAH

The lease most private landlords must use.

Canada-Ontario Housing Benefit

Ontario / CMHC

Portable housing benefit. Delivery differs by service manager.

Ontario Works emergency assistance

Ontario

Short-term help when you do not have money for food and shelter.

ODSP

Ontario

Disability income support and benefits that affect housing.

Native Land

Native Land Digital

Territory maps. Housing justice is land justice.

Assaulted Women’s Helpline

Helpline

1-866-863-0511. Safety planning and shelter.

Talk Suicide Canada

988

Call or text 988.

Kids Help Phone

1-800-668-6868. Youth housing crises included.

ServiceOntario — ID

Ontario

Birth certificate, health card, photo ID — often the barrier at the shelter door.

EmergencyHousing.CA

Housing-based case management, tenant advocacy, and print-only tools. 613-663-2399.

Service managers (RGI, homelessness, SPP)

Housing access is a public duty. Ask for the housing access centre, not only a shelter mat.

Service manager	Area	Region
City of Toronto	Toronto	Toronto
Regional Municipality of Durham	Durham	GTA
Regional Municipality of Halton	Halton	GTA
Regional Municipality of Peel	Peel (Mississauga, Brampton, Caledon)	GTA
Regional Municipality of York	York Region	GTA
City of Hamilton	Hamilton	Southwest
Niagara Region	Niagara	Southwest
Waterloo Region	Kitchener, Waterloo, Cambridge	Southwest
City of London / Middlesex	London and Middlesex	Southwest
City of Windsor / Essex	Windsor and Essex	Southwest
County of Lambton	Sarnia / Lambton	Southwest
Municipality of Chatham-Kent	Chatham-Kent	Southwest
County of Elgin / St. Thomas	Elgin	Southwest
County of Oxford	Oxford	Southwest
County of Brant / City of Brantford	Brant	Southwest
County of Norfolk	Norfolk	Southwest
County of Haldimand	Haldimand	Southwest
County of Wellington / City of Guelph	Guelph-Wellington	Southwest
County of Dufferin	Dufferin	Central
County of Simcoe	Simcoe / Barrie / Orillia	Central
City of Kawartha Lakes	Kawartha Lakes	East
County of Peterborough / City of Peterborough	Peterborough	East
County of Northumberland	Northumberland	East
County of Hastings / City of Belleville / Quinte West	Hastings / Quinte	East
County of Prince Edward	Prince Edward	East
County of Lennox and Addington	Lennox and Addington	East
County of Frontenac / City of Kingston	Kingston / Frontenac	East
United Counties of Leeds and Grenville	Leeds and Grenville	East
City of Ottawa	Ottawa	East
United Counties of Prescott and Russell	Prescott-Russell	East
County of Lanark	Lanark	East
County of Renfrew	Renfrew	East
Cornwall / Stormont, Dundas and Glengarry	SDG / Cornwall	East
District of Muskoka	Muskoka	Central
City of Greater Sudbury	Sudbury	North
Manitoulin-Sudbury DSSAB	Manitoulin and Sudbury District	North
Algoma DSSAB	Sault Ste. Marie / Algoma	North
Cochrane DSSAB	Timmins / Cochrane District	North
Timiskaming DSSAB	Timiskaming	North
Nipissing DSSAB	North Bay / Nipissing	North
Parry Sound DSSAB	Parry Sound	North
Thunder Bay DSSAB	Thunder Bay District	North
Kenora DSSAB	Kenora District	North
Rainy River DSSAB	Rainy River District	North
Grey County	Grey	Southwest
Bruce County	Bruce	Southwest
Huron County	Huron	Southwest
Perth County / Stratford / St. Marys	Perth	Southwest

Also see community legal clinics. 211 for shelter and food.