Have You Found A Service Animal?

Did you locate a Service Animal with a EmergencyHousing.CA Tag or Collar?

Domestic & Intimate Partner Violence (IPV)

IPV affects individuals, families, and pets.

If you’re impacted, create a safety plan that includes your children and pets.

Support is available! Connect with IPV resources, family supports, and pet-safe shelters.

Exemplar Service Animal Letter:
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Exemplar Service Animal Perscription:
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View Our Enganced Service Animal Matrix

Are You A Medical Practitioner With Questions?
Have A Service Animal And Need Help?
Looking For Programs And Services Or Other Information?

🐾 Service Animals Ontario – Know Your Rights

📜 Ontario Laws That Protect You

  • AODA: Lets you bring your service animal anywhere the public can go.
  • Ontario Human Rights Code: Protects you from discrimination if you're denied access.
  • DOLA: Makes it illegal to harm your service dog.
  • Criminal Code of Canada: Harming a service animal can result in up to 5 years in jail.
  • Housing laws: Landlords can’t say "no pets" to your service animal.
  • No ID or Vest Required: You only need a letter from a medical professional confirming your need.

🤝 Service Animal Etiquette

  • Don't touch, feed, or distract the animal.
  • Speak to the handler, not the animal.
  • Don’t ask personal medical questions.
  • The animal is working—respect its space.

🩺 Sample Doctor's Letter

To Whom It May Concern:

This letter confirms that [FULL NAME] requires the assistance of a service animal for medical purposes.

Sincerely,  
[HEALTH PROVIDER NAME]  
[LICENSED TITLE]  
[CONTACT INFO]
      

This is all that’s needed—Ontario does not require any tags, vests, or licenses.

🛡️ Your Rights in Ontario

  • Bring your service animal anywhere the public can go.
  • You don’t need to explain your disability.
  • Landlords cannot deny housing or charge pet fees.
  • You can file a complaint if your rights are violated.

📝 How to Get a Letter

  1. Talk to your doctor, nurse, or therapist.
  2. Explain how the animal helps your daily life.
  3. Ask for a short letter on official letterhead.
  4. Keep a digital and printed copy with you.

❓ Frequently Asked Questions

  • Q: Can someone ask me for ID for my service animal?
    A: No. A doctor's note is sufficient.
  • Q: Can I be denied housing?
    A: No. Service animals are not pets.
  • Q: Can I be charged extra on rent or flights?
    A: No. Charging extra is against the law.

📩 Contact Support

If you’ve been denied access, discriminated against, or need help:

Share Your Service Animal Story

We’d love to highlight the incredible service animals making a difference in people’s lives. If you have a service animal, consider sharing photos and a brief story with us. Selected submissions may be featured on our website to help raise awareness and celebrate the vital role these animals play.

📩 Email photos and story to: [email protected]

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