Services Animal Found

🚨 Emergency Notice: Service Animal Located

You are viewing this message because a Service Animal wearing an EmergencyHousing.CA identification tag may have been located. This animal is registered in our Service Animal Program for High-Risk Clients within the Intensive Housing-Based Case Management Unit.

If you have Found a Service Animal with our tag, please take the following steps immediately to help protect the health, safety, and legal rights of both the animal and its vulnerable handler:

🔄 Step 2 — If unable to reach us, contact one of the following local authorities:

1. 🦮 1) City of Ottawa Bylaw Services
   Website: ottawa.ca/bylaw
   Phone: 3-1-1 (within Ottawa) or 613-580-2400
2. 🐾 2) Ottawa Humane Society
   Website: ottawahumane.ca
   Phone: 613-725-3166 ext. 221
3. 🛡️ 3) Ontario SPCA (Provincial Animal Welfare Services)
   Website: ontariospca.ca
   Phone: 1-833-926-4625
4. 🚔 4) Ontario Provincial Police (OPP)
   Website: opp.ca
   Phone: 1-888-310-1122
5. 🚓 5) Ottawa Police Service (Non-Emergency)
   Website: OttawaPolice.ca
   Phone: 613-236-1222 ext. 7500

📎 Report a Found Service Animal
🐕 Service Animals – EmergencyHousing.CA
🪪 Arrange the Return of Found Identification or Tag – File a TIP

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🛡️ What Happens When You Report a Found Service Animal or Identification

At EmergencyHousing.CA, the safety and wellbeing of our high-risk clients and their Service Animals is our top priority. When a tag, ID, or animal registered through our Service Animal Program is reported found, we initiate the following protective sequence:

• 1. Identification & Matching: We verify the reported tag or ID and attempt to match it to a current or past client.
• 2. Emergency Outreach: We attempt to contact the client directly or through emergency contacts on file.
• 3. Agent Representation: If the client has signed a representation agreement, we act on their behalf to recover the animal or identification.
• 4. Interagency Coordination: We collaborate with hospitals, law enforcement, animal welfare authorities, and case managers as needed.
• 5. Police Notification: If we cannot reach the client and no instructions say otherwise, we file a police report as a protective measure.

We consider the separation of a Service Animal from its handler a presumed emergency until proven otherwise. This protective stance is essential for safeguarding clients with serious medical, psychological, or safety-related conditions.

Whether you’ve found a tag, an identification card, or a Service Animal itself — and whether the client is active or inactive — EmergencyHousing.CA will respond immediately, respectfully, and in accordance with the law and duty of care.