EmergencyHousing.CA Toolkit · Housing First · Rights-based · Print-only
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Guided pathway worksheet

Triage

Guided pathways for intensive case managers

Pick the household’s primary presenting situation. Use more than one path when facts overlap — they often do. Print the page after you add notes in your own chart; this form is not saved.

Full print pack One-page plan Bed tonight

Pathway plan will appear here

Pick a path, generate, print. The cards below stay as a desk reference.

1

Fleeing abuse or trafficking

  1. Immediate safety: 911 if needed. VAW shelter / trafficking program. Do not contact the alleged abuser.
  2. Run the safety screen and SPP tool.
  3. File or update the centralized RGI application and a written SPP request with the Service Manager.
  4. Gather co-residency proof if required (not for trafficking). Arrange professional confirmation from an eligible verifier.
  5. Parallel options: VAW transitional housing, COHB / portable benefit if offered to priority groups, emergency hotel only as last resort.
  6. Code issues: family status, sex, gender identity, disability, citizenship / sponsorship abuse may all be in play. See human rights.
2

Unsheltered / homelessness

  1. Housing First: start the housing plan before “compliance” with treatment.
  2. Coordinated access: use the community’s official assessment (often a licensed VI-SPDAT / SPDAT). Use this toolkit’s planning rubric only for internal case design.
  3. Income maximization: OW/ODSP, ID replacement, CRA filing for CCB / GST-HST / OTB, disability tax credit pathway.
  4. RGI wait list + any local homeless priority. SPP if abuse/trafficking also present.
  5. Private-market bridge: COHB if eligible, rent bank, landlord engagement with Code-compliant screening.
  6. Duty to accommodate mental health, addiction, and disability in every program rule.
3

Disability, accessibility, or AODA issue

  1. Name the barrier and the Code ground (usually disability; sometimes family status or creed).
  2. Request accommodation in writing. Provider must engage in the procedural duty in good faith.
  3. Undue hardship test has only three factors: cost, outside funding, health and safety. See accommodation.
  4. IASR still applies to how the provider communicates and serves the person.
  5. If eviction is underway because of disability-related behaviour or arrears, raise Code accommodation at the LTB and consider HRTO.
  6. Modified units / special-needs housing are a separate HSA stream from ordinary RGI.
4

Income / rent crisis

  1. Run affordability, RGI, COHB, and cost-of-living tools.
  2. Check OW shelter max vs actual rent; ODSP shelter max (2026 single max shelter $611 — confirm current table).
  3. Arrears: repayment plan, rent bank, charity, Code accommodation if the shortfall is disability- or family-status-linked.
  4. RGI application; portable benefit; whether the household is already on a wait list.
  5. Source-of-income discrimination if a landlord refuses OW/ODSP or demands “working income only.”
5

Eviction / LTB

  1. Confirm the RTA applies (coverage checker). Shared kitchen/bathroom with owner is a different world.
  2. Read the notice (N4, N5, N7, N12, N13, etc.) and deadlines.
  3. If a Code ground is in the story — disability, children, race, social assistance — raise it early. Code has primacy.
  4. Duty to accommodate can change whether eviction is reasonable.
  5. Legal Aid / clinic / duty counsel. Keep the person housed while the plan is built (Housing First).
6

Discrimination or harassment

  1. Identify the ground(s) on the Code list. No ground, no Code case — but RTA harassment / interference may still exist.
  2. Preserve ads, texts, rules, “adult building” language, “no ODSP,” refusals.
  3. Internal complaint to landlord / housing provider; then HRTO (generally one year), HRLSC, clinic.
  4. Reprisal is its own violation.
  5. Co-op, social housing, and municipal rules are all subject to the Code.
7

Youth 16 / 17 living independently

  1. Age is a Code ground in housing, including 16- and 17-year-olds no longer living with parents.
  2. RGI: a 16-year-old able to live independently can be the qualifying member.
  3. Landlords cannot refuse solely for age in this band. Credit / rental-history gaps must not be used as a proxy.
  4. Youth coordinated access / Y-SPDAT in communities that use it — licensed tool, not this site.
8

Newcomer, refugee, or citizenship issue

  1. Citizenship, place of origin, ethnic origin, race, and creed are Code grounds.
  2. RGI status rules: citizen, PR, or specified in-process claims with no enforceable removal order.
  3. Sponsorship abuse can support SPP (sponsor as abuser).
  4. Lack of Canadian credit or landlord references must not become a blanket ban — Code constructive discrimination + prescribed screening rules.

Cross-cutting sequence (use every time)

StepAskTool
1. SafetyIs anyone in danger tonight?Safety screen, 911, helplines
2. CoverageDo the Code and RTA apply to this unit?RTA coverage checker
3. RightsIs a prohibited ground in the story?Human rights page
4. IncomeWhat is the affordability gap?Calculators
5. SubsidyRGI, SPP, COHB, local priorities?Eligibility + SPP
6. AccommodationWhat rule or space must change?Accommodation / AODA
7. Housing First planWhat intensity of support?Planning rubric + local CA
8. RecordWhat must survive this browser session?Print / Save as PDF