Algonquin College Student Distress Line – Provides same-day mental-health support for enrolled students via phone or in-person appointments (Mon–Fri, 8:00 AM–5:00 PM). Off-campus or after-hours, students can access assistance through the Ottawa Crisis Line. Emergency crisis support is always available via campus Security-line 24/7. Security Line: 613-727-4723 ext. 5000
Phone
613-727-4723 ext 7300
Address
1385 Woodroffe Ave, 3rd Floor, Student Commons (E Building)
Ottawa, ON, K2G 1V8 K2G 1V8
PLEO – Parents’ Lifeline of Eastern Ontario – A free, peer-support service for parents/caregivers of children and youth (0–25) facing mental health or addiction issues. Offers a weekday helpline, monthly support groups, and intensive one-on-one community-based peer support.
Ottawa Police Service – Sexual Assault & Child Abuse Section
A specialized unit within the Ottawa Police Service dedicated to investigating sexual assaults, child abuse, and neglect cases across the Ottawa region. The section provides sensitive, trauma-informed investigations conducted by trained officers. They work collaboratively with other community agencies—such as hospitals, victim support services, and child welfare—to ensure survivors receive holistic support, confidentiality, and professional follow-through.
Canadian Forces Member Assistance Program (CF MAP) – A confidential, free, 24/7 counselling and short‑term support service for CAF members and eligible families, offered by DND/Health Canada. Provides phone, in-person, or online session options and referrals for further care when needed.
Short-term councilling services
assist with resolving many of today's stresses at home and in the work place
partnership between the Department of National Defence (DND) and Health Canada's Emergency Preparedness and Occupational Health Directorate Employee Assistance Services (EAS)
available 24 hours a day, 365 days a year
bilingual counsellors
Canadian Armed Forces (CAF) members (Regular Force, all Reserve Class Members, Cadets) parent, spouse, children and step children, fiancé(e), and any other person of significance to CAF personnel who died while serving
Emergency shelter & 24/7 crisis support for women and their children confronting gender-based violence.
Offers confidential refuge, counselling, legal and housing advocacy, youth programs, and community transition—all free and accessible.
Temporary first stage emergency shelter for abused women and their children
24-hour crisis counselling phone line
Feminist, anti-oppressive emergency shelter support for women, Two-Spirit, non-binary, gender-diverse individuals, and children (plus pets). Offers 24/7 crisis access, housing, counseling, legal and family services—free, with no barriers.
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EmergencyHousing.ca operates on the Traditional Territories of Indigenous Peoples across Ontario, including the Anishinaabe, Haudenosaunee, Métis, and others. We honor their connection to these lands. Learn more.
