Resource Directory

Options Bytown
Listing Title
Listing Category
Short Description
Options Bytown – Supportive and transitional housing options.
Phone
Contact via 211
Address
Ottawa, ON
City
Ottawa
Service Type
Transitional Housing
Service Hours
Contact for hours
Eligibility Criteria
People needing supportive or transitional housing
Languages Spoken
English;French
Available Services
Transitional Housing
Legal Aid Ontario – Family Law Support
Listing Category
Short Description
Legal Aid Ontario family law certificates and advice for eligible clients.
Phone
613-238-7931
Address
Ottawa, ON
City
Ottawa
Service Type
Family Law Support
Service Hours
Contact for hours
Eligibility Criteria
Low-income people meeting LAO criteria
Languages Spoken
English;French
Available Services
Family Law Support
Highjinx – Harm Reduction & Advocacy
Listing Category
Short Description
Highjinx – Harm reduction supports and homeless advocacy.
Phone
613-864-4289 or 613-298-8302
Address
290 Kent Street
Ottawa, ON K2P 2A4
K2P 2A4
City
Ottawa
Service Type
Harm Reduction Services
Service Hours
Tue-Sat 12 noon-5 pm
Eligibility Criteria
No restrictions
Languages Spoken
English
Available Services
Harm Reduction Services
Ottawa Mission – DYMON Health Clinic
Short Description
Ottawa Mission health clinic – Primary care for people experiencing homelessness.
Phone
613-234-1144
Address
35 Waller Street
Ottawa, ON K1N 7G4
K1N 7G4
City
Ottawa
Service Type
Medical Clinics & Hospitals
Service Hours
Contact for clinic hours
Eligibility Criteria
People experiencing homelessness or at risk
Languages Spoken
English;French
Available Services
Medical Clinics & Hospitals
Prosper Canada – Financial Empowerment
Short Description
Financial empowerment resources including free online money management courses.
Phone
Contact via website or 211
Address
Online / Ottawa access
City
Ottawa
Service Type
Financial Assistance & Benefits
Service Hours
Online
Eligibility Criteria
People living with low incomes
Languages Spoken
English;French
Available Services
Financial Assistance & Benefits
Ottawa Community Housing
Listing Category
Short Description
Ottawa Community Housing – Social and affordable housing provider.
Phone
Contact via Social Housing Registry 613-526-2088
Address
Ottawa, ON
City
Ottawa
Service Type
Affordable Housing
Service Hours
Contact for hours
Eligibility Criteria
Households on the social housing wait list
Languages Spoken
English;French
Available Services
Affordable Housing
ODSP Application Support – Ottawa
Listing Category
Short Description
Help applying for ODSP and navigating disability benefits.
Phone
613-733-0140 or 211
Address
Ottawa, ON
City
Ottawa
Service Type
ODSP Offices
Service Hours
Contact for hours
Eligibility Criteria
People applying for or having problems with ODSP
Languages Spoken
English;French
Available Services
ODSP Offices
Tenant Duty Counsel / LTB Support – Ottawa
Listing Category
Short Description
Tenant duty counsel and Landlord Tenant Board support in Ottawa.
Phone
613-241-7008 or 211
Address
Ottawa, ON
City
Ottawa
Service Type
Tenant Advocacy
Service Hours
Varies
Eligibility Criteria
Tenants facing LTB matters
Languages Spoken
English;French
Available Services
Tenant Advocacy
United Way East Ontario
Listing Category
Short Description
United Way East Ontario – Funds and supports many community agencies in Ottawa and the region.
Phone
Contact via website
Address
Ottawa / Eastern Ontario
City
Ottawa
Service Type
General
Service Hours
Contact for hours
Eligibility Criteria
Community agencies and public navigation
Languages Spoken
English;French
Available Services
General
211 Ontario
Listing Title
Listing Category
Short Description
211 – Free 24/7 information and referral for all community, social, health and government services.
Phone
211 or 1-877-330-3213
Address
Ontario-wide
Listing Tags
City
Ottawa
Service Type
General
Service Hours
24/7 phone/text
Eligibility Criteria
Anyone
Languages Spoken
English;French;150+ languages
Available Services
General
City of Ottawa Client Service Centres
Listing Category
Short Description
City Client Service Centres – In-person help with City services, forms and referrals.
Phone
311
Address
Multiple locations – Ottawa
Listing Tags
City
Ottawa
Service Type
General
Service Hours
Contact 311 for locations and hours
Eligibility Criteria
Ottawa residents
Languages Spoken
English;French
Available Services
General
Child Care Fee Subsidy – Ottawa
Short Description
Child Care Fee Subsidy – Help with child care costs for eligible Ottawa families.
Phone
311
Address
Ottawa, ON
City
Ottawa
Service Type
Financial Assistance & Benefits
Service Hours
Contact 311
Eligibility Criteria
Eligible Ottawa families with child care needs
Languages Spoken
English;French
Available Services
Financial Assistance & Benefits
Connecting Ottawa
Listing Title
Listing Category
Short Description
Connecting Ottawa – Supports for immigrants and people with communication barriers to access services.
Phone
Contact via website
Address
Ottawa, ON
City
Ottawa
Service Type
Immigrant Settlement Help
Service Hours
Contact for hours
Eligibility Criteria
Immigrants and people with communication barriers
Languages Spoken
English;French;multiple
Available Services
Immigrant Settlement Help
Matthew House Ottawa
Listing Title
Listing Category
Short Description
Matthew House – Reception and support services for refugees and newcomers.
Phone
Contact via 211
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Newcomer & Refugee Help
Service Hours
Contact for hours
Eligibility Criteria
Refugees and newcomers
Languages Spoken
English;French
Available Services
Newcomer & Refugee Help
Recovery Care Clinic
Listing Title
Short Description
Recovery Care Clinic – Outpatient harm reduction clinic for substance use disorders.
Phone
613-903-6006
Address
2006 Robertson Road
Ottawa, ON K2H 1A5
K2H 1A5
City
Ottawa
Service Type
Addiction & Recovery Services
Service Hours
Contact for hours
Eligibility Criteria
People with substance use disorders
Languages Spoken
English;French
Available Services
Addiction & Recovery Services

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