Sort By: Listing Title City Eligibility Criteria Date posted Date last modified
Short Description Shepherds of Good Hope 16-Hour Drop-In – Safe daytime/evening space.
Address 216 Murray Street
Service Hours Contact for current hours
Eligibility Criteria Adults experiencing homelessness
Short Description Belong Ottawa at Centre 454 – Drop-in and practical supports.
Address 454 King Edward Avenue
Service Hours Contact for hours
Eligibility Criteria Open to community members seeking support
Short Description ID and document safe storage options in Ottawa.
Eligibility Criteria People needing secure document storage
Short Description Immigration information and consular resources in Ottawa.
Phone 211 or IRCC channels
Eligibility Criteria People with immigration or consular needs
Short Description Income support navigation for OW, ODSP, CPP, EI and related benefits.
Eligibility Criteria People needing income support
Short Description Mental health crisis teams and mobile response in Ottawa.
Phone 613-722-6914 or 1-866-996-0991
Address Ottawa and surrounding counties
Eligibility Criteria Ages 16+ in crisis
Short Description Mobile outreach services connecting people to shelter and supports.
Eligibility Criteria People experiencing homelessness
Short Description Newcomer and refugee settlement supports in Ottawa.
Eligibility Criteria Newcomers and refugees
Short Description Women’s support services in Ottawa beyond emergency shelters.
Phone 1-866-863-0511 or 211
Service Hours Varies; AWHL 24/7
Eligibility Criteria Women seeking support
Short Description YSB – Comprehensive youth and family supports including crisis, shelter, counselling and employment.
Phone 613-729-1000 or crisis 613-260-2360
Address 2675 Queensview Drive
Service Hours Crisis 24/7; programs vary
Eligibility Criteria Youth and families
Short Description Hospitals and medical clinics in Ottawa including emergency departments.
Phone 911 (emergency) or 811 (Health811)
Address Multiple locations – Ottawa
Service Hours Emergency 24/7
Eligibility Criteria General public
Short Description Seniors supports in Ottawa including the Seniors Safety Line and community programs.
Phone 1-866-299-1011 or 211
Service Hours Seniors Safety Line 24/7
Eligibility Criteria Seniors and older adults
Short Description Tenant rights and advocacy supports in Ottawa.
Phone 211 or 613-563-4532
Eligibility Criteria Tenants
Short Description Transitional and supportive housing options in Ottawa.
Eligibility Criteria People exiting homelessness who meet program criteria
Short Description Rapid rehousing and Housing First programs in Ottawa.
Eligibility Criteria People experiencing homelessness
