Sort By: Listing Title City Eligibility Criteria Date posted Date last modified
Short Description Shepherds of Good Hope – Emergency shelters for men and women plus drop-in and meals.
Address 256 King Edward Avenue
Service Hours 24/7 shelters
Eligibility Criteria Adults experiencing homelessness
Short Description Salvation Army Booth Centre – Supportive emergency housing for men.
Address 171 George Street
Eligibility Criteria Adult men experiencing homelessness
Short Description 211 Ontario – Free 24/7 information and referral for all community, social, health and government services.
Phone 211 or 1-877-330-3213
Service Hours 24/7 phone/text
Eligibility Criteria Anyone
Short Description This directory aims to list the main emergency housing, crisis, shelter and support services in Ottawa.
Eligibility Criteria Public information
Short Description Settlement services network for newcomers and refugees in Ottawa.
Eligibility Criteria Immigrants, newcomers and refugees
Short Description Family support services network in Ottawa.
Eligibility Criteria Families and caregivers
Short Description Ottawa Public Health – Additional community resources and Find Your Way guide.
Phone 613-580-6744 or 311
Service Hours Contact for hours
Eligibility Criteria General public
Short Description Addiction and recovery services network in Ottawa.
Service Hours Varies; ConnexOntario 24/7
Eligibility Criteria People seeking addiction support
Short Description Food security network in Ottawa – Ottawa Food Bank members, meal programs and community cupboards.
Phone 613-745-7001 or 211
Service Hours Varies by program
Eligibility Criteria Anyone needing food assistance
Short Description Employment services network in Ottawa for youth, newcomers and people with barriers.
Eligibility Criteria Job seekers
Short Description Day programs and drop-ins across Ottawa for people experiencing homelessness.
Eligibility Criteria People seeking daytime supports
Short Description Housing Help and Action Housing – Primary housing help centres for Ottawa.
Phone 613-563-4532 (Housing Help) / 613-562-8219 (Action)
Service Hours Contact for hours
Eligibility Criteria Low- to moderate-income tenants
Short Description Mental health services network in Ottawa including CMHA, YSB, crisis lines and community programs.
Phone 211 or 613-722-6914
Service Hours Varies; crisis lines 24/7
Eligibility Criteria People seeking mental health support
Short Description Violence Against Women emergency shelters in Ottawa – Interval House, Chrysalis House, Nelson House and others.
Phone 1-866-863-0511 or 211
Address Ottawa, ON (confidential)
Service Hours 24/7 crisis lines
Eligibility Criteria Women and children fleeing partner violence
Short Description Youth emergency shelters in Ottawa – Primarily operated by YSB.
Service Hours 24/7 crisis line
Eligibility Criteria Youth experiencing homelessness
