Resource Directory

The Ottawa Mission
Listing Title
Listing Category
Short Description
The Ottawa Mission – Emergency shelter for men, meals, health services, addiction support and housing programs.
Phone
613-234-1144
Address
35 Waller Street
Ottawa, ON K1N 7G4
K1N 7G4
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Adult men experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
Additional Food Programs – Ottawa
Listing Category
Short Description
Additional food programs and meal services in Ottawa beyond the main Food Bank network.
Phone
211 or 613-745-7001
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Food Banks & Meals
Service Hours
Varies
Eligibility Criteria
Anyone needing food
Languages Spoken
English;French
Available Services
Food Banks & Meals
Additional Outreach Services – Ottawa
Short Description
Additional street outreach and drop-in services in Ottawa.
Phone
311 or 211
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Outreach & Street Services
Service Hours
Varies
Eligibility Criteria
People experiencing homelessness
Languages Spoken
English;French
Available Services
Outreach & Street Services
Additional Shelter Intake Options – Ottawa
Short Description
Additional shelter intake pathways in Ottawa – Beyond the main 311 line.
Phone
311
Address
Ottawa, ON
City
Ottawa
Service Type
Shelter Intake & Assessment Centres
Service Hours
24/7
Eligibility Criteria
People needing emergency shelter
Languages Spoken
English;French
Available Services
Shelter Intake & Assessment Centres
Additional Tenant Supports – Ottawa
Listing Category
Short Description
Additional tenant supports in Ottawa – Rights, advocacy and Landlord Tenant Board help.
Phone
211 or Housing Help 613-563-4532
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Tenant Advocacy
Service Hours
Varies
Eligibility Criteria
Tenants
Languages Spoken
English;French
Available Services
Tenant Advocacy
Additional Employment Programs – Ottawa
Listing Category
Short Description
Additional employment and job programs in Ottawa.
Phone
211
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Employment & Job Programs
Service Hours
Varies
Eligibility Criteria
Job seekers
Languages Spoken
English;French
Available Services
Employment & Job Programs
Additional Women’s Services – Ottawa
Listing Category
Short Description
Additional women’s support services in Ottawa – Beyond shelters and crisis lines.
Phone
1-866-863-0511 or 211
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Women’s Services
Service Hours
Varies; AWHL 24/7
Eligibility Criteria
Women seeking support
Languages Spoken
English;French
Available Services
Women’s Services
Additional LGBTQ+ Supports – Ottawa
Listing Category
Short Description
Additional LGBTQ+ affirming supports in Ottawa – Counselling, peer support and health services.
Phone
211
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
LGBTQ+ Support Services
Service Hours
Varies
Eligibility Criteria
LGBTQ+ individuals and allies
Languages Spoken
English;French
Available Services
LGBTQ+ Support Services
Mental Health Crisis Teams – Ottawa
Short Description
Mental health crisis teams in Ottawa – Mobile and phone-based crisis response.
Phone
613-722-6914 or 1-866-996-0991
Address
Ottawa and surrounding counties
City
Ottawa
Service Type
Mental Health Crisis Teams
Service Hours
24/7 phone
Eligibility Criteria
Ages 16+ in crisis
Languages Spoken
English;French
Available Services
Mental Health Crisis Teams
General Community Supports – Ottawa
Listing Category
Short Description
General community supports and navigation in Ottawa – Start with 211.
Phone
211 or 1-877-330-3213
Address
Ottawa / Ontario-wide
Listing Tags
City
Ottawa
Service Type
General
Service Hours
24/7
Eligibility Criteria
Anyone
Languages Spoken
English;French;150+ languages
Available Services
General
Child & Youth Protection Resources – Ottawa
Listing Category
Short Description
Child and youth protection resources in Ottawa – CAS and related supports. If a child is in immediate danger call 911.
Phone
613-747-7800 or 911
Address
Ottawa, ON
City
Ottawa
Service Type
Child & Youth Protection
Service Hours
Contact CAS; emergency 911
Eligibility Criteria
Child protection concerns
Languages Spoken
English;French
Available Services
Child & Youth Protection
ID Safe Storage – Ottawa
Listing Category
Short Description
ID and document safe storage options in Ottawa – Ask shelters, drop-ins and outreach programs.
Phone
211
Address
Ottawa, ON
City
Ottawa
Service Type
ID Safe Storage
Service Hours
Varies
Eligibility Criteria
People needing secure document storage
Languages Spoken
English;French
Available Services
ID Safe Storage
Immigration Information & Consulates – Ottawa
Listing Category
Short Description
Immigration information and consular resources in Ottawa.
Phone
211 or IRCC channels
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Immigration & Consulates
Service Hours
Varies
Eligibility Criteria
People with immigration or consular needs
Languages Spoken
English;French;multiple
Available Services
Immigration & Consulates
Income Support Navigation – Ottawa
Listing Category
Short Description
Income support navigation in Ottawa – Help with OW, ODSP, CPP, EI and related benefits.
Phone
211
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Income Support
Service Hours
Varies
Eligibility Criteria
People needing income support
Languages Spoken
English;French
Available Services
Income Support
Family Law Support – Ottawa
Listing Category
Short Description
Family law support in Ottawa – Legal clinics, Legal Aid and community resources for family matters.
Phone
613-238-7931 or 211
Address
Ottawa, ON
City
Ottawa
Service Type
Family Law Support
Service Hours
Varies
Eligibility Criteria
People with family law needs
Languages Spoken
English;French
Available Services
Family Law Support

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