Resource Directory

Shepherds of Good Hope – 16-Hour Drop-In
Short Description
Shepherds of Good Hope 16-Hour Drop-In – Safe daytime/evening space for adults of all genders experiencing homelessness.
Phone
613-789-8210
Address
216 Murray St
Ottawa, ON K1N 5M9
K1N 5M9
City
Ottawa
Service Type
Outreach & Street Services
Service Hours
Contact for current hours
Eligibility Criteria
Adults experiencing homelessness
Languages Spoken
English;French
Available Services
Outreach & Street Services
Employment & Job Programs – Ottawa
Listing Category
Short Description
Employment and job programs in Ottawa – Including Ontario Works employment supports and community employment agencies.
Phone
211 or 311
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Employment & Job Programs
Service Hours
Varies
Eligibility Criteria
Job seekers
Languages Spoken
English;French
Available Services
Employment & Job Programs
Immigrant & Newcomer Settlement Services – Ottawa
Listing Category
Short Description
Immigrant and newcomer settlement supports in Ottawa – Orientation, language, employment and housing navigation.
Phone
211
Address
Ottawa, ON
City
Ottawa
Service Type
Immigrant Settlement Help
Service Hours
Varies by agency
Eligibility Criteria
Immigrants and newcomers
Languages Spoken
English;French;multiple others
Available Services
Immigrant Settlement Help
Tenant Advocacy & Rights – Ottawa
Listing Category
Short Description
Tenant advocacy and rights support in Ottawa – Housing Help, Action Housing, community legal clinics and Legal Aid.
Phone
211 or Housing Help 613-563-4532
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Tenant Advocacy
Service Hours
Varies
Eligibility Criteria
Tenants in Ottawa
Languages Spoken
English;French
Available Services
Tenant Advocacy
Seniors Supports – Ottawa
Listing Category
Short Description
Seniors supports in Ottawa – Including the Seniors Safety Line and community programs for older adults.
Phone
1-866-299-1011 (Seniors Safety Line) or 211
Address
Ottawa, ON
City
Ottawa
Service Type
Seniors & Eldercare
Service Hours
Seniors Safety Line 24/7
Eligibility Criteria
Seniors and older adults
Languages Spoken
English;French
Available Services
Seniors & Eldercare
Youth Services Bureau of Ottawa (YSB)
Listing Category
Short Description
Youth Services Bureau of Ottawa – Comprehensive youth and family supports including crisis, shelter, counselling and employment.
Phone
613-729-1000 or crisis 613-260-2360
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Youth & Family Services
Service Hours
Varies by program; crisis 24/7
Eligibility Criteria
Children, youth and families
Languages Spoken
English;French
Available Services
Youth & Family Services
LGBTQ+ Supports – Ottawa (via 211 / local agencies)
Listing Category
Short Description
LGBTQ+ support services in Ottawa – Affirming counselling, peer support and resources. Start with 211 or known community agencies.
Phone
211
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
LGBTQ+ Support Services
Service Hours
Varies
Eligibility Criteria
LGBTQ+ individuals and allies
Languages Spoken
English;French
Available Services
LGBTQ+ Support Services
Harm Reduction & Safer Supply – Ottawa
Listing Category
Short Description
Harm reduction services in Ottawa – Needle distribution, safer inhalation equipment and related supports via community health centres and Ottawa Public Health.
Phone
311 or Ottawa Public Health
Address
Multiple locations across Ottawa
City
Ottawa
Service Type
Harm Reduction Services
Service Hours
Varies by site
Eligibility Criteria
People who use substances
Languages Spoken
English;French
Available Services
Harm Reduction Services
Ontario Works – Ottawa
Listing Category
Short Description
Ontario Works Ottawa – Income and employment support for people in financial need. Apply online or through the City.
Phone
311 or 613-580-2400
Address
Ottawa, ON
City
Ottawa
Service Type
Ontario Works Offices
Service Hours
Contact for hours
Eligibility Criteria
People in financial need meeting OW criteria
Languages Spoken
English;French
Available Services
Ontario Works Offices
ODSP – Ottawa
Listing Title
Listing Category
Short Description
Ontario Disability Support Program (ODSP) – Income support for people with disabilities in Ottawa.
Phone
1-800-267-8097 or local office via 211
Address
Ottawa, ON
City
Ottawa
Service Type
ODSP Offices
Service Hours
Contact for hours
Eligibility Criteria
People with disabilities meeting ODSP criteria
Languages Spoken
English;French
Available Services
ODSP Offices
CMHA Ottawa
Listing Title
Short Description
Canadian Mental Health Association Ottawa – Community mental health supports, information and programs.
Phone
Contact via website or 211
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Mental Health & Counselling
Service Hours
Contact for hours
Eligibility Criteria
Individuals seeking mental health support
Languages Spoken
English;French
Available Services
Mental Health & Counselling
Ottawa Public Health – Find Your Way Resource Guide
Listing Category
Short Description
Ottawa Public Health – Community resource guide covering shelters, crisis lines, food, harm reduction and more.
Phone
613-580-6744 or 311
Address
Ottawa, ON
City
Ottawa
Service Type
Public Health Units
Service Hours
Contact for hours
Eligibility Criteria
General public
Languages Spoken
English;French
Available Services
Public Health Units
Minwaashin Lodge – Indigenous Women’s Support Centre
Listing Category
Short Description
Minwaashin Lodge – Indigenous women's support centre offering culturally appropriate services, including support for survivors of violence.
Phone
613-741-5590
Address
Ottawa, ON
City
Ottawa
Service Type
Indigenous Services
Service Hours
Contact for hours
Eligibility Criteria
Indigenous women and families
Languages Spoken
English
Available Services
Indigenous Services
Tungasuvvingat Inuit
Listing Title
Listing Category
Short Description
Tungasuvvingat Inuit – Inuit-specific services in Ottawa including food security and community supports.
Phone
613-749-4500
Address
282 Dupuis St
Ottawa, ON K1L 7H9
K1L 7H9
City
Ottawa
Service Type
Indigenous Services
Service Hours
Contact for hours
Eligibility Criteria
Inuit community members
Languages Spoken
English;Inuktitut
Available Services
Indigenous Services
Community Legal Services of Ottawa
Listing Category
Short Description
Community Legal Services of Ottawa – Free legal help for low-income residents on housing, income support, immigration, employment and more. Three locations.
Phone
613-733-0140
Address
1 Nicholas Street, Suite 422 (Downtown)
Also South and West locations
K1N 7B7
City
Ottawa
Service Type
Legal Clinics
Service Hours
Mon-Wed 8:30am-4:30pm; Thu 8:30am-12pm; Fri 8:30am-4:30pm
Eligibility Criteria
Low-income residents of Ottawa (OW/ODSP automatic eligibility)
Languages Spoken
English;French;interpretation available
Available Services
Legal Clinics

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