Resource Directory

Queensway Carleton Hospital
Short Description
Queensway Carleton Hospital – Acute care hospital serving western Ottawa.
Phone
613-721-2000
Address
3045 Baseline Road, Ottawa, ON K2H 8P4
K2H 8P4
City
Ottawa
Service Type
Medical Clinics & Hospitals
Service Hours
Emergency 24/7
Eligibility Criteria
General public
Languages Spoken
English;French
Available Services
Medical Clinics & Hospitals
Health811
Listing Title
Short Description
Health811 – Free 24/7 health advice from a registered nurse.
Phone
811
Address
Ontario-wide
Listing Tags
City
Ottawa
Service Type
Medical Clinics & Hospitals
Service Hours
24/7
Eligibility Criteria
Anyone needing health advice
Languages Spoken
English;French;other languages
Available Services
Medical Clinics & Hospitals
Mental Health Crisis Line – Ottawa
Short Description
Mental Health Crisis Line – 24/7 phone support and access to crisis response.
Phone
613-722-6914 or 1-866-996-0991
Address
Ottawa and surrounding counties
Listing Tags
City
Ottawa
Service Type
Mental Health Crisis Teams
Service Hours
24/7
Eligibility Criteria
Ages 16+ in crisis
Languages Spoken
English;French
Available Services
Mental Health Crisis Teams
Ottawa Police – Sexual Assault and Child Abuse Section
Short Description
Specialized Ottawa Police unit for sexual assault, child abuse and neglect investigations.
Phone
613-236-1222 ext 5944
Address
474 Elgin Street, Ottawa, ON K2P 2J6
K2P 2J6
City
Ottawa
Service Type
Police & Crisis Intervention
Service Hours
Contact for hours
Eligibility Criteria
Survivors and cases under investigation
Languages Spoken
English;French
Available Services
Police & Crisis Intervention
CHEO – Children’s Hospital of Eastern Ontario
Short Description
CHEO – Pediatric hospital and emergency services for children and youth.
Phone
613-737-7600
Address
401 Smyth Road, Ottawa, ON K1H 8L1
K1H 8L1
City
Ottawa
Service Type
Medical Clinics & Hospitals
Service Hours
Emergency 24/7
Eligibility Criteria
Children and youth
Languages Spoken
English;French
Available Services
Medical Clinics & Hospitals
Talk4Healing
Listing Title
Listing Category
Short Description
Talk4Healing – 24/7 helpline for Indigenous women in Ontario.
Phone
1-855-554-4325
Address
Ontario-wide
Listing Tags
City
Ottawa
Service Type
Indigenous Services
Service Hours
24/7
Eligibility Criteria
Indigenous women
Languages Spoken
English;French;Indigenous languages
Available Services
Indigenous Services
Hope for Wellness Helpline
Listing Category
Short Description
Hope for Wellness – 24/7 support for Indigenous people across Canada.
Phone
1-855-242-3310
Address
Canada-wide
Listing Tags
City
Ottawa
Service Type
Indigenous Services
Service Hours
24/7
Eligibility Criteria
Indigenous people
Languages Spoken
English;French;Cree;Ojibway;Inuktitut
Available Services
Indigenous Services
Seniors Safety Line
Listing Title
Listing Category
Short Description
Seniors Safety Line – 24/7 support for seniors experiencing abuse or neglect.
Phone
1-866-299-1011
Address
Ontario-wide
City
Ottawa
Service Type
Seniors & Eldercare
Service Hours
24/7
Eligibility Criteria
Seniors and those concerned about seniors
Languages Spoken
English;French
Available Services
Seniors & Eldercare
Assaulted Women’s Helpline
Listing Category
Short Description
Assaulted Women’s Helpline – Province-wide 24/7 crisis line for women who have experienced abuse.
Phone
1-866-863-0511 or #SAFE (#7233)
Address
Ontario-wide
Listing Tags
City
Ottawa
Service Type
24/7 Crisis Services
Service Hours
24/7
Eligibility Criteria
Women who have experienced abuse
Languages Spoken
English;French;200+ languages
Available Services
24/7 Crisis Services
988 Suicide Crisis Helpline
Listing Category
Short Description
988 – Canada-wide 24/7 suicide crisis helpline. Call or text 988.
Phone
988
Address
Canada-wide
Listing Tags
City
Ottawa
Service Type
24/7 Crisis Services
Service Hours
24/7
Eligibility Criteria
Anyone in crisis or concerned about suicide
Languages Spoken
English;French
Available Services
24/7 Crisis Services
Kids Help Phone
Listing Title
Listing Category
Short Description
Kids Help Phone – 24/7 national support for children and youth.
Phone
1-800-668-6868 or text CONNECT to 686868
Address
Canada-wide
Listing Tags
City
Ottawa
Service Type
Crisis Lines
Service Hours
24/7
Eligibility Criteria
Children and youth
Languages Spoken
English;French
Available Services
Crisis Lines
Good2Talk
Listing Title
Listing Category
Short Description
Good2Talk – Free 24/7 post-secondary student helpline for Ontario.
Phone
1-866-925-5454 or text GOOD2TALKON to 686868
Address
Ontario-wide
City
Ottawa
Service Type
Crisis Lines
Service Hours
24/7
Eligibility Criteria
Post-secondary students in Ontario
Languages Spoken
English;French
Available Services
Crisis Lines
Social Housing Registry of Ottawa
Listing Category
Short Description
Centralized wait list for rent-geared-to-income and social housing.
Phone
613-526-2088
Address
Suite 110, 240 Catherine Street, Ottawa, ON K2P 2G8
K2P 2G8
City
Ottawa
Service Type
Affordable Housing
Service Hours
Mon Wed Thu Fri 8:30am-4:30pm; Tue 1pm-4:30pm
Eligibility Criteria
Low-income households meeting income limits
Languages Spoken
English;French
Available Services
Affordable Housing
Housing First Ottawa
Listing Title
Listing Category
Short Description
Housing First programs – Housing-focused case management to end homelessness.
Phone
311
Address
Ottawa, ON
City
Ottawa
Service Type
Rapid Rehousing Services
Service Hours
Varies
Eligibility Criteria
People experiencing homelessness
Languages Spoken
English;French
Available Services
Rapid Rehousing Services
Coordinated Access Ottawa
Short Description
Coordinated Access – System for matching people to housing and supports.
Phone
311
Address
Ottawa, ON
City
Ottawa
Service Type
Shelter Intake & Assessment Centres
Service Hours
24/7 via 311
Eligibility Criteria
People experiencing homelessness
Languages Spoken
English;French
Available Services
Shelter Intake & Assessment Centres

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