Resource Directory

Youth Services Bureau – Young Men’s Emergency Shelter
Listing Category
Short Description
YSB Young Men's Emergency Shelter – Emergency shelter for young men. Crisis support available 24/7.
Phone
613-907-8975 or crisis 613-260-2360 or 1-877-377-7775
Address
35 Waller St (and other YSB locations)
Ottawa, ON
K1N 7G4
Listing Tags
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Young men experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
Youth Services Bureau – Young Women’s Emergency Shelter
Listing Category
Short Description
YSB Young Women's Emergency Shelter – Emergency shelter for young women. 24/7 crisis line available.
Phone
613-789-8220 or crisis 613-260-2360 or 1-877-377-7775
Address
Ottawa, ON
Listing Tags
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Young women experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
The Ottawa Mission – Men’s Emergency Shelter
Listing Category
Short Description
The Ottawa Mission – Emergency shelter for adult men. Meals, clothing, counselling, case management, and day services available.
Phone
613-234-1144
Address
35 Waller St
Ottawa, ON K1N 7G4
K1N 7G4
Listing Tags
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Adult men experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
Salvation Army Ottawa Booth Centre
Listing Category
Short Description
Salvation Army Ottawa Booth Centre – Supportive emergency housing for men. Meals, clothing, counselling, case management and referrals.
Phone
613-241-1573
Address
171 George St
Ottawa, ON K1N 5W5
K1N 5W5
Listing Tags
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Adult men experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
Shepherds of Good Hope – Emergency Men’s Shelter
Listing Category
Short Description
Shepherds of Good Hope Emergency Men's Shelter – 110-bed emergency shelter providing basic needs, case management and housing support.
Phone
613-688-2929 ext 3
Address
256 King Edward Ave
Ottawa, ON K1N 7M1
K1N 7M1
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Adult men experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
Shepherds of Good Hope – Emergency Women’s Shelter
Listing Category
Short Description
Shepherds of Good Hope Emergency Women's Shelter – Safe shelter for women with coordinated care, case management and psychiatric/medical support.
Phone
613-688-2929 ext 324
Address
256 King Edward Ave
Ottawa, ON K1N 7M1
K1N 7M1
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Adult women experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
PLEO – Parents Lifeline of Eastern Ontario
Listing Category
Short Description
PLEO – Free peer-support service for parents/caregivers of children and youth (0–25) facing mental health or addiction issues. Weekday helpline, support groups, and one-on-one peer support.
Phone
613-321-3211 or 1-855-775-7005
Address
1554 Carling Ave, Suite M064
Ottawa, ON K1Z 7M4
K1Z 7M4
City
Ottawa
Service Type
Crisis Support
Service Hours
Mon-Fri 9:00 am to 7:00 pm
Eligibility Criteria
Parents or caregivers of a child up to age 25 dealing with mental health and/or addictions challenges
Languages Spoken
English;French
Available Services
Crisis Support
Algonquin College Student Distress Line
Listing Category
Short Description
Algonquin College Student Distress Line – Same-day mental-health support for enrolled students (Mon–Fri 8 AM–5 PM). After-hours and emergency support via campus Security 24/7.
Phone
613-727-4723 ext 7300
Address
1385 Woodroffe Ave, 3rd Floor, Student Commons (E Building)
Ottawa, ON K2G 1V8
K2G 1V8
City
Ottawa
Service Type
Crisis Support
Service Hours
Mon-Fri 8:00 am to 5:00 pm
Eligibility Criteria
AC Student
Languages Spoken
English
Available Services
Crisis Support
City of Ottawa Emergency Housing / Shelter Intake
Short Description
City of Ottawa 24/7 Emergency Housing – Call 311 (or 613-580-2400 outside Ottawa) for overnight emergency accommodation in a shelter or motel. No one who needs shelter is turned away.
Phone
311 or 613-580-2400 or 1-866-261-9799
Address
100 Constellation Dr
Ottawa, ON
City
Ottawa
Service Type
Shelter Intake & Assessment Centres
Service Hours
24/7
Eligibility Criteria
Individuals and families experiencing homelessness or at risk of homelessness
Languages Spoken
English;French
Available Services
Shelter Intake
Ottawa Police Service – Sexual Assault and Child Abuse Section
Listing Category
Short Description
Ottawa Police Service – Sexual Assault & Child Abuse Section. Specialized unit investigating sexual assaults, child abuse, and neglect across Ottawa. Trauma-informed investigations by trained officers in partnership with hospitals and community agencies.
Phone
613-236-1222 ext 5944
Address
474 Elgin St
Ottawa, ON K2P 2J6
Cross street: Elgin St and Trans-Canada Hwy
K2P 2J6
City
Ottawa
Service Type
Police-Connected Services
Languages Spoken
English;French
Available Services
Public Safety Programs
Youth Services Bureau – Young Men’s Emergency Shelter
Listing Category
Short Description
YSB Young Men's Emergency Shelter – Emergency shelter for young men. Crisis support available 24/7.
Phone
613-907-8975 or crisis 613-260-2360 or 1-877-377-7775
Address
35 Waller St (and other YSB locations)
Ottawa, ON
K1N 7G4
Listing Tags
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Young men experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters;Youth & Family Services
Mental Health Crisis Line (Champlain)
Listing Category
Short Description
Mental Health Crisis Line – 24/7 bilingual crisis line for ages 16+ in Ottawa and surrounding counties. Access to mental health crisis team.
Phone
613-722-6914 or 1-866-996-0991
Address
Ottawa and Eastern Ontario
City
Ottawa
Service Type
Crisis Support
Service Hours
24/7
Eligibility Criteria
Individuals 16 years and older
Languages Spoken
English;French
Available Services
Crisis Support;Mental Health Crisis Teams
Youth Services Bureau 24/7 Crisis Line
Listing Category
Short Description
YSB 24/7 Crisis Line – Crisis support for children and youth 18 and under, plus parents/caregivers concerned about a young person.
Phone
613-260-2360 or 1-877-377-7775
Address
Ottawa
Listing Tags
City
Ottawa
Service Type
Crisis Support
Service Hours
24/7
Eligibility Criteria
Youth 18 and under and their caregivers
Languages Spoken
English;French
Available Services
Crisis Support;Youth & Family Services
Shepherds of Good Hope – Emergency Men’s Shelter
Listing Category
Short Description
Shepherds of Good Hope Emergency Men's Shelter – 110-bed emergency shelter providing basic needs, case management and housing support.
Phone
613-688-2929 ext 3
Address
256 King Edward Ave
Ottawa, ON K1N 7M1
K1N 7M1
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Adult men experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters
Shepherds of Good Hope – Emergency Women’s Shelter
Listing Category
Short Description
Shepherds of Good Hope Emergency Women's Shelter – Safe shelter for women with coordinated care, case management and psychiatric/medical support.
Phone
613-688-2929 ext 324
Address
256 King Edward Ave
Ottawa, ON K1N 7M1
K1N 7M1
City
Ottawa
Service Type
Emergency Shelters
Service Hours
24/7
Eligibility Criteria
Adult women experiencing homelessness
Languages Spoken
English;French
Available Services
Emergency Shelters

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